Log in
Choose your language

CX Design Course

CX Design Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Customer Experience Design Course equips you with practical tools to create clear and effective customer experiences for digital savings products. You will learn quick research techniques, persona overviews, and journey mapping for onboarding, support, and engagement phases. Develop solid value propositions, establish UX guidelines, design detailed user flows and microcopy, and establish metrics to validate, refine, and successfully deliver improved experiences.

Elevify advantages

Develop skills

  • Customer experience personas and needs: transform goals and challenges into precise, design-ready user profiles.
  • Problem framing: compose clear value propositions that connect user needs with business results.
  • Metrics and validation: establish key performance indicators and conduct rapid tests to demonstrate customer experience results quickly.
  • Journey mapping: create complete savings flows across the app, email, and support channels.
  • Interaction flows: develop straightforward paths and microcopy for setting up and handling goals.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

FAQ

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course