from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Voice of the Customer Course teaches you how to set clear VoC goals, identify suitable feedback channels, and create short surveys and interviews that follow privacy and ethical standards. You will learn to arrange and examine numerical and descriptive data, spot key patterns, and transform findings into targeted projects, trials, and A/B tests, with helpful guides, displays, and templates for stakeholders.
Elevify advantages
Develop skills
- VoC goal-setting: Change customer loss and slowdown into precise, SaaS-focused VoC aims.
- Feedback design: Create short surveys, NPS processes, and interview plans quickly.
- VoC analytics: Arrange, label, and display customer data for straightforward insights.
- Insight to action: Turn VoC patterns into updates for products, user experience, and communications.
- Prioritization & testing: Order VoC suggestions, conduct simple A/B tests, and measure results.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course
