Log in
Choose your language

Voice Of The Customer Course

Voice Of The Customer Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Voice of the Customer Course teaches you how to set clear VoC goals, identify suitable feedback channels, and create short surveys and interviews that follow privacy and ethical standards. You will learn to arrange and examine numerical and descriptive data, spot key patterns, and transform findings into targeted projects, trials, and A/B tests, with helpful guides, displays, and templates for stakeholders.

Elevify advantages

Develop skills

  • VoC goal-setting: Change customer loss and slowdown into precise, SaaS-focused VoC aims.
  • Feedback design: Create short surveys, NPS processes, and interview plans quickly.
  • VoC analytics: Arrange, label, and display customer data for straightforward insights.
  • Insight to action: Turn VoC patterns into updates for products, user experience, and communications.
  • Prioritization & testing: Order VoC suggestions, conduct simple A/B tests, and measure results.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course