Client Relationship Training
Gain expertise in client relationship marketing tailored for retail SaaS. Master value-driven campaigns, smooth onboarding, account growth strategies, churn reduction, and converting customers to advocates using practical guides, email templates, QBR frameworks, and proven metrics for success.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Client Relationship Training equips you with methods to foster trust, boost retention, and secure renewals via proven workflows. Discover how to host insightful webinars, develop compelling content, craft efficient onboarding for rapid value realization, and leverage analytics for adoption tracking. Additionally, excel in account strategy, compassionate dialogue, Quarterly Business Reviews, and feedback mechanisms that transform routine exchanges into tangible business expansion.
Elevify advantages
Develop skills
- Trust-based client meetings: conduct focused, empathetic B2B discussions quickly.
- Onboarding workflows: create fast-result journeys that accelerate product use.
- Strategic account plans: identify stakeholders, cut churn risks, boost revenue.
- Value-led content: produce case studies, guides, and emails clients engage with.
- Relationship analytics: monitor KPIs, QBRs, and feedback to show marketing results.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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