e-reputation training
Gain expertise in e-reputation management for brands. Detect crises promptly, assess viral threats, develop platform-tailored responses, apply pre-built templates, and monitor key indicators to defend and elevate online brand confidence through strategic digital marketing.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you to safeguard and enhance brand image on social media, review sites, and forums. Master quick crisis spotting, prioritisation, and response strategies, including tailored messaging, regulatory-compliant replies, and leadership updates. Utilise practical tools, surveillance processes, and performance metrics to create an effective guide for resolving problems and fostering enduring digital credibility.
Elevify advantages
Develop skills
- Crisis triage expertise: swiftly identify, rank, and mitigate spreading problems.
- Social response frameworks: create rapid, platform-appropriate answers to de-escalate situations.
- Review and forum oversight: handle ratings, conflicts, and discussion threads effectively.
- Legally secure communications: produce clear, regulation-compliant declarations on product standards.
- Reputation metrics analysis: monitor opinions, performance data, and test messages for results.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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