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Conversational Design Course

Conversational Design Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Conversational Design Course equips you with practical skills to develop clear and reliable financial assistants quickly. You will explore intent mapping, entity extraction, and conversation flow structures, while crafting natural dialogues, concise messaging, and compassionate replies. Additionally, it addresses managing errors, regulatory adherence, swift investigations, model building, and evaluation to ensure all exchanges are secure, effective, and user-friendly.

Elevify advantages

Develop skills

  • Intent mapping: create precise, accurate intents and entities swiftly.
  • Conversation flows: construct dependable multi-step interactions with intelligent recovery mechanisms.
  • Voice and tone: develop credible, understanding microcopy for financial assistants.
  • Error handling: prepare scripts for de-escalation, backups, and secure verification processes.
  • Rapid validation: build prototypes, evaluate, and refine conversational user experiences using data.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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