Conflict Mediation Course
Master conflict mediation in law-firm settings. Learn ethical rules, intake and risk screening, caucus strategy, neutrality, joint-session facilitation, and how to draft durable workplace agreements that reduce disputes and protect professional relationships.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Conflict Mediation Course gives you practical tools to handle sensitive workplace disputes with confidence. Learn when to use caucuses or joint sessions, build trust through skilled communication, and manage confidentiality correctly. Practice intake interviewing, de-escalation, and bias awareness, then draft clear, durable agreements and follow-up plans that support lasting, professional collaboration.
Elevify advantages
Develop skills
- Master legal workplace mediation: fast, ethical conflict resolution skills.
- Lead joint sessions with confidence: de-escalate, reframe, and rebuild trust.
- Use caucus and shuttle diplomacy: handle sensitive disclosures securely.
- Draft durable settlement agreements: clear clauses, follow-up, and enforcement.
- Apply bias-aware neutrality: meet U.S. ethical rules in law firm mediations.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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