Luxury Hotel Receptionist Training
Master 5-star front desk skills for luxury hotels: VIP check-in, upselling, overbooking solutions, and flawless guest communication. Ideal for travel and tourism professionals aiming to deliver world-class service and grow their hospitality career.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Luxury Hotel Receptionist Training gives you practical tools to deliver polished 5-star front desk service from day one. Learn VIP handling, check-in workflows, early arrival and room allocation, plus coordination with housekeeping, concierge, and bell staff. Master complaint resolution, ethical upselling, overbooking management, and ready-to-use scripts, emails, and templates to boost guest satisfaction and revenue fast.
Elevify advantages
Develop skills
- Luxury front desk mastery: deliver polished 5-star arrival-to-departure service.
- PMS and operations coordination: align rooms, housekeeping, concierge, and bell staff.
- Upselling and revenue skills: offer ethical upgrades, packages, and experiences.
- Guest communication excellence: handle VIPs, complaints, and emails with ease.
- Overbooking and incident handling: apply fast, calm solutions that retain guests.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course