from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Boost your front-of-counter performance with a short, practical training focused on product knowledge, service flow, and efficient communication. Learn to handle special requests, manage lines, and process orders quickly while keeping work areas clean and stocked. Master upselling, complaint resolution, and safe handling for dietary needs so you can increase sales, retain loyal customers, and support a smooth, profitable operation.
Elevify advantages
Develop skills
- Bakery product mastery: explain breads, pastries, cakes and best-sellers fast.
- High-impact counter sales: use upsell scripts, combos and scarcity to boost checks.
- Pro customer service: manage lines, confirm orders and handle stress with ease.
- Fast error recovery: fix wrong orders, offer fair remedies and retain customers.
- Allergen-safe service: verify ingredients, avoid cross-contact and guide guests.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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