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Telephony Equipment Monitoring Course

Telephony Equipment Monitoring Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Telephony Equipment Monitoring Course gives you practical skills to understand switching architecture, key KPIs, and alarm behavior so you can detect and resolve voice issues fast. Learn how to use monitoring platforms, perform structured troubleshooting, apply safe remediation and escalation steps, and create clear incident reports, tickets, and vendor-ready logs for reliable, high-quality voice services.

Elevify advantages

Develop skills

  • Telephony KPIs mastery: track ASR, GoS, MOS and congestion in real time.
  • Fast incident response: triage, classify severity and trigger smart escalations.
  • Switching troubleshooting: use SS7/SIP traces and KPIs to isolate faults quickly.
  • Monitoring dashboards: design NMS/EMS views for trunks, signaling and CPU health.
  • Clear incident reporting: build tickets, timelines and RCA docs vendors trust.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

As suas aulas são perfeitas. Adquiri o pacote de um ano e, finalmente, tenho a oportunidade de acompanhar diversos temas do meu interesse sem precisar mudar de plataforma... agradeço por tudo o que fazem, já recomendei vocês a outras pessoas...
Giulio Carlo
Giulio CarloAluno de Marketing Digital
Eu gosto de como as lições são direto ao ponto e como eu consigo alterar capítulos e pular conteúdos que não preciso.
Mariana Ferres
Mariana FerresAluna de Fotografia
Gosto do conteúdo e do modo de apresentação e transcrição de vídeos, o que acelera o processo!
Luciana Alvarenga
Luciana AlvarengaAluna de Design de Unhas
A plataforma é rápida, simples de usar. A diversidade de conteúdo e os vídeos complementares ajudam muito no aprendizado.
Giulio Carlo
Giulio CarloAluno de Engenharia de Prompt

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