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Sphinx Course

Sphinx Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Sphinx Course shows you how to design effective customer surveys, prepare and import clean data, and build reliable satisfaction and NPS metrics. You learn to analyze segments, open-text feedback, and key drivers, then turn findings into clear recommendations, executive summaries, dashboards, and manager-ready reports that support confident, data-driven decisions and continuous experience improvement.

Elevify advantages

Develop skills

  • Text analytics in Sphinx: code themes fast and quantify customer feedback.
  • Survey data prep: clean, recode, and import CX datasets into Sphinx quickly.
  • NPS and satisfaction metrics: compute, validate, and interpret CX scores.
  • CX survey design: build clear, unbiased questionnaires that capture the journey.
  • Insight reporting: turn Sphinx outputs into sharp, manager-ready CX stories.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the presentation style and video transcription, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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