Night Supervisor Training
Night Supervisor Training equips social work professionals to manage night shifts with trauma-informed care, de-escalation skills, safety decisions, and clear documentation, ensuring dignity, protection, and support for guests and staff in high-stress situations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Night Supervisor Training gives you practical tools to manage challenging nights with confidence. Learn trauma-informed care principles, de-escalation and crisis communication, and how to support guests with complex needs and vouchers. Build skills in safety, security, staff support, and accurate documentation so you can protect guests, staff, and property while maintaining dignity and compliance every shift.
Elevify advantages
Develop skills
- Trauma-informed supervision: apply hotel-ready safety and dignity practices fast.
- Night crisis de-escalation: use calm scripts, tone, and space to defuse conflict.
- Complex-need guest management: handle vouchers, rights, and social service links.
- Night safety leadership: assess risks, direct staff, and decide on police or EMS.
- Incident reporting mastery: log events clearly for day managers and partner agencies.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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