Public Service Administrative Secretary Training
Build the core skills of a high-performing public service administrative secretary. Learn meeting prep, minutes, calendars, citizen communication, conflict de-escalation, and ethical Secretariat support to serve officials and communities with confidence.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Public Service Administrative Secretary Training gives you practical skills to plan and support community consultations from start to finish. Learn to manage agendas and calendars, prepare clear briefing packs, handle citizen inquiries, write professional emails, take accurate minutes, track actions, coordinate with local offices, and apply ethical, confidential, and inclusive practices in every public interaction.
Elevify advantages
Develop skills
- Public consultation support: coordinate stakeholders and ethical workflows.
- Meeting documentation: capture minutes, actions, and decisions with clarity.
- Agenda and calendar control: plan public events, travel, and key briefings.
- Citizen communication: write clear, respectful emails and de-escalation replies.
- Event logistics and accessibility: prepare venues, materials, and inclusive setups.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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