Process Improvement Course
Master process improvement for e-commerce operations. Learn to map workflows, cut errors, optimize inventory, use KPIs and dashboards, and lead data-driven changes that boost order accuracy, speed, and customer satisfaction.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Process Improvement Course gives you practical tools to streamline order fulfillment, reduce errors, and boost customer satisfaction. Learn to map workflows, analyze value streams, and apply root cause methods to fix recurring issues. Explore lean techniques, smart inventory practices, and technology upgrades, then turn insights into measurable gains with clear KPIs, dashboards, and sustainable change routines.
Elevify advantages
Develop skills
- E-commerce operations mastery: map order flows and spot fulfillment bottlenecks fast.
- Process mapping & FMEA: visualize workflows and pinpoint high-risk failure modes.
- Lean warehouse optimization: improve slotting, picking, packing, and inventory control.
- Data-driven root cause analysis: use logs and KPIs to cut errors and delays quickly.
- KPI dashboards & control plans: build reports and routines that sustain gains.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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