Conflict Management Training
Master conflict management skills for leaders. Learn to diagnose root causes, run effective one-on-ones and mediations, assess risk to projects, and design action plans that protect delivery, morale, and retention across your technical teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Conflict Management Training gives you practical tools to quickly diagnose conflict, gather facts, and address issues with confidence. Learn to run focused one-on-ones, mediate joint meetings, and de-escalate tense discussions. Build clear action plans, refine communication norms, and assess risk to delivery, quality, and retention while strengthening trust, accountability, and long-term team performance.
Elevify advantages
Develop skills
- Conflict diagnosis: quickly spot root causes in technical and project teams.
- One-on-one talks: run short, neutral meetings that defuse tension fast.
- Mediation skills: lead joint sessions with clear ground rules and fair outcomes.
- Risk assessment: map conflict impact on delivery, quality, and team retention.
- Action planning: turn conflicts into concrete workflow, role, and norm upgrades.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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