Process Communication Model (PCM) Course
Master the Process Communication Model (PCM) to hire smarter and resolve conflict faster. Learn to read personality types, spot stress patterns, and adapt your communication to build stronger teams and better HR decisions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Process Communication Model (PCM) Course gives you practical tools to understand six personality types, their core psychological needs, and distress patterns so you can read behavior quickly and respond with the right communication channel. Learn to diagnose PCM profiles, design better interviews, assess role fit, and guide conflict resolution with clear scripts, ethical assessments, and concrete follow-up strategies you can apply immediately.
Elevify advantages
Develop skills
- Decode PCM personality types: quickly spot needs, channels, and stress cues.
- Run PCM-based interviews: reveal fit, stress patterns, and role alignment fast.
- Map and resolve conflicts: use PCM to de-escalate and rebuild collaboration.
- Design PCM-informed hiring tools: rubrics, guides, and observation checklists.
- Lead high-stakes talks: adapt live communication to each employee’s PCM profile.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course