Balanced Scorecard Course
Master the Balanced Scorecard to turn strategy into measurable results. Learn to design KPIs, build dashboards, align incentives, and run performance reviews that boost customer experience, operations, and financial performance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Balanced Scorecard Course shows you how to turn strategy into clear, measurable goals and track real performance. Learn to design effective KPIs, set targets, and link objectives across teams using practical templates, dashboards, and visual scorecards. You also cover data sources, benchmarking, governance, incentives, and focused initiatives so you can implement a reliable, action-oriented scorecard fast.
Elevify advantages
Develop skills
- Design Balanced Scorecards: build clear, causal KPIs from strategy in days.
- Cascade scorecards: align teams, local KPIs, and incentives fast and effectively.
- Run performance reviews: lead monthly BSC meetings, root-cause drills, and actions.
- Build KPI formulas: define precise CX, process, and financial metrics for e-commerce.
- Design BSC data stack: dashboards, governance, and change tactics that actually stick.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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