IVR and Telephone Voice-over Course
Master IVR and telephone voice-over for banking systems. Learn clear scripts, caller-friendly flows, vocal tone, pacing, and studio-ready audio so you can deliver professional, trusted prompts that keep callers calm, informed, and moving smoothly.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This IVR and Telephone Voice-over Course shows you how to craft clear banking menus, write concise prompts, and localize language for mixed callers. Learn IVR architecture, caller flows, privacy and accessibility rules, plus tone, pacing, and emphasis for trust and clarity. Build an efficient recording, editing, testing, and delivery workflow so your phone systems sound polished, compliant, and easy to use.
Elevify advantages
Develop skills
- IVR script writing: craft clear, concise banking menus that callers follow fast.
- Vocal delivery for IVR: control tone, pacing, and emphasis for trusted bank prompts.
- Studio-ready recording: capture clean, consistent IVR audio from any pro setup.
- Audio editing for telephony: de-ess, compress, and normalize prompts for clarity.
- IVR QA and handoff: test flows, document files, and deliver client-ready packages.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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