Client Relationship Training
Master client relationship marketing for retail-focused SaaS. Learn to run value-led campaigns, onboard and grow accounts, reduce churn, and turn customers into advocates with practical playbooks, email templates, QBRs, and measurable success metrics.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Client Relationship Training shows you how to build trust, increase retention, and drive renewals with practical, repeatable workflows. Learn to run educational webinars, create value-led content, design onboarding that speeds time-to-value, and use analytics to track adoption. You also master strategic account planning, empathetic communication, QBRs, and feedback systems that turn everyday interactions into measurable growth.
Elevify advantages
Develop skills
- Trust-based client meetings: run focused, empathetic B2B conversations fast.
- Onboarding workflows: design quick-win journeys that speed product adoption.
- Strategic account plans: map stakeholders, reduce churn risk, grow revenue.
- Value-led content: create case studies, playbooks, and emails clients actually read.
- Relationship analytics: track KPIs, QBRs, and feedback to prove marketing impact.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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