Digital Assistant Training
Master Digital Assistant skills for modern marketing teams. Learn workflows for social, email, and ads, build a clear assistant persona, handle reports and KPIs, manage quotes and scheduling, and know exactly when to escalate to human experts.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Digital Assistant Training shows you how to design a reliable, on-brand helper that manages content calendars, approvals, and campaign workflows with clarity and speed. Learn tone of voice rules, persona design, scripted replies, KPIs, reporting templates, pricing basics, and safe escalation practices so your assistant handles routine tasks, client questions, and performance updates with consistent, high-quality support.
Elevify advantages
Develop skills
- Build a clear marketing knowledge base: topics, workflows, SLAs, and KPIs.
- Design a consistent assistant persona: tone, boundaries, and user targeting.
- Use ready-made response templates for quotes, reports, and client updates.
- Run step-by-step workflows for content scheduling, reporting, and meetings.
- Apply safe escalation, data privacy, and “I don’t know” rules in live support.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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