Airport Management Ground Staff Course
Acquire essential skills for airport ground staff management, covering turnaround oversight, ramp safety protocols, delay and irregular operations management, resource allocation, and effective passenger liaison. Develop the real-world proficiency that aviation experts rely on to maintain flight safety, operational efficiency, and punctuality across busy terminals.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills for resource planning, stand management, and team coordination to ensure seamless aircraft turnarounds. You'll master protecting schedule reliability, managing delays, using IROPS strategies, and mitigating risks through structured escalation. Gain assurance in clear communication, passenger updates, performance tracking, and precise ground handling sequences for safe, efficient airport operations.
Elevify advantages
Develop skills
- Mastery of ground operations: execute secure, punctual turnarounds for A320/B737 aircraft.
- Expert resource planning: rapidly allocate crews and gear for multiple concurrent flights.
- Control of IROPS and delays: deploy effective methods to safeguard departure schedules.
- Risk and contingency management: address disruptions from equipment, weather, or staff shortages.
- Professional airport communications: liaise smoothly with ramp, gate, airline teams, and passengers.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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