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Telephone Operator Course
Improve your chances of landing a job as a telephone operator with our Telephone Operator Course (Zimbabwe), designed to improve your skills in customer service, solving problems, and managing your time well. Get very good at building relationships with customers, dealing with difficult customers, and making sure they are happy. Learn good ways to talk to people, including what you say and how you say it, and listening carefully. Learn how to sort out disagreements, be professional, and understand your feelings so you can handle stress and strong feelings. Join now for training that is practical, top-quality and fits in with your other commitments.
- Master customer relationships: Build trust and good relations with customers on every call.
- Resolve disagreements quickly: Use ways to negotiate and calm things down effectively.
- Enhance communication: Be very good at speaking, how you say things and listening carefully.
- Optimize time management: Put important tasks first and handle calls well.
- Boost emotional intelligence: Handle stress and understand how customers are feeling.
from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your chances of landing a job as a telephone operator with our Telephone Operator Course (Zimbabwe), designed to improve your skills in customer service, solving problems, and managing your time well. Get very good at building relationships with customers, dealing with difficult customers, and making sure they are happy. Learn good ways to talk to people, including what you say and how you say it, and listening carefully. Learn how to sort out disagreements, be professional, and understand your feelings so you can handle stress and strong feelings. Join now for training that is practical, top-quality and fits in with your other commitments.
Elevify advantages
Develop skills
- Master customer relationships: Build trust and good relations with customers on every call.
- Resolve disagreements quickly: Use ways to negotiate and calm things down effectively.
- Enhance communication: Be very good at speaking, how you say things and listening carefully.
- Optimize time management: Put important tasks first and handle calls well.
- Boost emotional intelligence: Handle stress and understand how customers are feeling.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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