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Customer Service Management Course

Customer Service Management Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

Simudzira basa rako re pa call centre ne Gwidingo redu re Mashandiro Akanaka e Customer Service, rakagadzirirwa kupa vanhu hunyanzvi hunokosha kuti vabudirire. Iva nyanzvi mukugadzira mazano, kuvandudza mashandiro, uye nzira dzekudzidzisa dzekusimudzira mashandiro. Dzidza kushandisa shanduko zvinobudirira, shandisa tekinoroji yemazuva ano, uye wedzera kugutsikana kwevatengi. Ongorora zvinhu zvinokonzera matambudziko, nzwisisa maitiro e call centre, uye nongedza hunyanzvi hwako hwekutaura nekunyora mishumo. Unganai nesu kuti muve neruzivo rwekudzidza runoshandura, runopa nzwisiso dzinoshanda, dzemhando yepamusoro.

Elevify advantages

Develop skills

  • Iva nyanzvi mukuvandudza mashandiro kuti call centre ishande zvakanaka.
  • Gadzira dzidziso dzine hungwaru dzekusimudzira mashandiro echikwata.
  • Shandisa manejimendi eshanduko kuti pave nekuchinja kusina mutsetse.
  • Shandisa tekinoroji kuwedzera kubudirira kwe call centre.
  • Ongorora zvinokonzera matambudziko kuti ugoagadzirisa mumabatiro evatengi.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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