PRM (reduced mobility) training
PRM Training equips rail staff with essential skills to support passengers with reduced mobility, including wheelchair users, those with visual impairments, and limited stamina. Covers hazard spotting, safe handling techniques, guiding methods, clear communication, de-escalation, legal obligations, record-keeping, and team coordination for safe, respectful daily assistance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain hands-on skills in PRM Training to help wheelchair users, blind or low-vision passengers, and those with low stamina safely on platforms and trains. Master risk checks, ramp operations, guiding, communication, calming techniques, legal requirements, reporting, and colleague teamwork for reliable, rule-following, dignified support.
Elevify advantages
Develop skills
- Identify PRM risks swiftly on platforms, trains, and busy spots.
- Handle wheelchairs and ramps for safe, quick boarding.
- Guide blind passengers, orient them, and manage guide dogs confidently.
- Assist low-stamina travellers with secure walking and transfers.
- Communicate professionally with PRMs: get consent, calm tensions, uphold dignity.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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