Prevention Agent Course
The Prevention Agent Training Course equips security personnel with skills to reduce shop theft, operate CCTV and conduct patrols efficiently, follow legal and moral guidelines, calm tense situations, and partner with retail teams to guard assets while upholding shopper rights. It emphasises real-world application for safer stores across Zimbabwe.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides practical skills for managing shoplifting threats, dealing with shoppers, and resolving store problems confidently. You'll cover legal boundaries, force usage rules, calming techniques, CCTV operations, patrol strategies, and evidence management. Develop teamwork with shop staff, boost awareness of surroundings, and use effective methods to minimise losses and safeguard people and property.
Elevify advantages
Develop skills
- Legal adherence in security work: quickly apply rules for searches, holding suspects, and force.
- Shop loss prevention methods: reduce stealing using alarms, store design, and hidden measures.
- CCTV and patrol coordination: map paths, identify gaps, and preserve footage securely.
- Customer service professionalism: manage issues, calm conflicts, and respect privacy.
- Store threat evaluation: observe actions, prioritise dangers, and intervene early.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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