Ambulance Dispatcher Training
Gain expertise in critical ambulance dispatching under pressure. The training covers emergency medical services (EMS) prioritisation, CAD operations, hospital routing strategies, resource allocation for multiple units, and ethical safety practices. This ensures you effectively back paramedic teams, enhancing patient outcomes in every crisis situation. Ideal for building reliable dispatch capabilities in demanding environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills to handle high call volumes, prioritise urgent cases, and deploy advanced life support (ALS) and basic life support (BLS) units efficiently. You will master hospital selection protocols, computer-aided dispatch (CAD) processes, radio protocols, and managing multiple incidents. Additionally, it addresses safety measures, ethical decision-making, accurate documentation, and incident command principles to enable confident coordination of complex emergency scenes.
Elevify advantages
Develop skills
- Rapid triage of high-risk calls using established dispatch protocols.
- Strategic deployment of multiple units, including safe staging and sectoring of ALS/BLS resources.
- Intelligent hospital destination choices tailored to trauma, paediatric, and specialised care needs.
- Proficient use of CAD systems and radio communications for timelines, updates, and rerouting.
- Ethical and safe dispatch practices that safeguard crews, patients, and limited resources.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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