from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This advanced communication skills course assists you in managing high-stakes discussions with clarity and assurance. Acquire practical scripts for delivering serious news, revealing errors, and addressing anger or legal issues. Bolster team confidence, organise targeted meetings, and record challenging interactions efficiently. Obtain succinct, evidence-supported tools applicable right away in actual clinical environments.
Elevify advantages
Develop skills
- Master delivery of tough news: straightforward, empathetic, and legally mindful discussions.
- Manage anger and accusations: calm down relatives and avoid court disputes.
- Reveal mistakes openly: offer sincere apologies along with secure follow-up actions.
- Chair critical team gatherings: restore confidence, security, and dialogue.
- Employ prepared scripts: useful expressions for demanding patient-side talks.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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