Patient Safety and Quality in Healthcare Services Course
This course provides essential tools and strategies for improving patient safety and quality in various healthcare settings, focusing on error prevention, analysis, and cultural improvements.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Patient Safety and Quality in Healthcare Services Course equips you with practical tools to minimise harm, prevent errors, and enhance outcomes in emergency departments, wards, intensive care units, and surgical areas. You will learn to apply FMEA, RCA, KPIs, dashboards, and safety huddles, implement just culture principles, conduct root cause analyses, develop resource-efficient projects, and create lasting interventions that involve staff, patients, and families in delivering safer, superior care.
Elevify advantages
Develop skills
- Clinical risk mapping: quickly identify high-risk processes across hospital departments.
- Root cause analysis: utilise RCA, FMEA, and 5 Whys to avoid recurring incidents.
- Safety metrics and dashboards: monitor errors and display KPIs for prompt responses.
- Lean improvement design: employ PDSA and trials to introduce safe care modifications swiftly.
- Just culture leadership: promote transparent reporting among staff, patients, and families.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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