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Professional Hotel and Catering Training

Professional Hotel and Catering Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Professional Hotel and Catering Training equips you with practical strategies for managing efficient shifts, upholding 4-star service levels, and ensuring guest satisfaction. Master checklists, standard operating procedures (SOPs), key performance indicators (KPIs), welcome routines, complaint management, kitchen and event coordination, plus hygiene, safety, and quality controls for organised, compliant operations during peak times.

Elevify advantages

Develop skills

  • Shift planning expertise: create efficient schedules for hotel and restaurant peaks.
  • 4-star service standards: implement SOPs, KPIs, and benchmarks effectively.
  • Guest interaction skills: greet, assist, and manage guests using professional protocols.
  • Complaint handling methods: apply structured steps to resolve issues and safeguard reputation.
  • Hygiene and safety management: conduct checks to ensure compliance and readiness.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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