Professional Hotel and Catering Training
Gain expertise in professional hotel and catering operations to meet 4-star standards. This course covers shift planning, guest communication, complaint resolution, hygiene protocols, safety measures, and team coordination, equipping you to provide exceptional service and advance in the Travel and Tourism industry.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Professional Hotel and Catering Training equips you with practical strategies for managing efficient shifts, upholding 4-star service levels, and ensuring guest satisfaction. Master checklists, standard operating procedures (SOPs), key performance indicators (KPIs), welcome routines, complaint management, kitchen and event coordination, plus hygiene, safety, and quality controls for organised, compliant operations during peak times.
Elevify advantages
Develop skills
- Shift planning expertise: create efficient schedules for hotel and restaurant peaks.
- 4-star service standards: implement SOPs, KPIs, and benchmarks effectively.
- Guest interaction skills: greet, assist, and manage guests using professional protocols.
- Complaint handling methods: apply structured steps to resolve issues and safeguard reputation.
- Hygiene and safety management: conduct checks to ensure compliance and readiness.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course