PMR Agent Training
Gain essential skills as a PRM agent in high-pressure airports. Delve into vital U.S. regulations including ADA, FAA, and TSA, alongside secure mobility aid techniques, effective communication with cultural sensitivity, rapid incident management, and streamlined processes to ensure safe, respectful assistance for passengers with reduced mobility, promoting dignity and efficiency throughout.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with hands-on skills to assist passengers with reduced mobility confidently in crowded airport terminals. Master key regulations like ADA, FAA, and TSA, plus safe wheelchair handling, infection prevention, and efficient time management. Hone communication, cultural awareness, risk assessment, incident handling, and practical checklists for seamless, compliant support.
Elevify advantages
Develop skills
- Master PRM operations: triage passengers, optimise routes to save time, and coordinate with multiple teams.
- Develop disability support skills: perform safe transfers, provide guides, and communicate respectfully.
- Ensure PRM regulatory compliance: implement ADA, FAA, and TSA standards in everyday airport tasks.
- Handle PRM incidents: assess risks, record details, and safeguard passenger rights effectively.
- Maintain hygiene and equipment safety: clean, use, and service mobility aids properly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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