Luxury Hotel Receptionist Training
Develop elite front desk expertise for luxury hotels, including VIP check-ins, upselling strategies, overbooking resolutions, and superior guest interactions. Perfect for tourism and hospitality workers seeking to provide exceptional service and advance their careers in high-end accommodations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with essential skills for top-class front desk service in luxury hotels right from the start. You will cover VIP guest handling, efficient check-in processes, managing early arrivals and room assignments, plus seamless teamwork with housekeeping, concierge, and bell services. Gain expertise in resolving complaints, ethical upselling techniques, handling overbookings, and practical scripts, emails, and templates to enhance guest satisfaction and increase revenue quickly.
Elevify advantages
Develop skills
- Master luxury front desk operations for seamless 5-star guest experiences from arrival to departure.
- Coordinate PMS systems and teams like housekeeping, concierge, and bell staff effectively.
- Build upselling abilities to promote upgrades, packages, and premium experiences ethically.
- Excel in guest communications, managing VIPs, complaints, and correspondence confidently.
- Handle overbookings and incidents with quick, composed solutions that keep guests loyal.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course