Hotel Management Short Course
This short course provides essential skills for effective hotel management, focusing on guest satisfaction, operational efficiency, and revenue growth through practical techniques in front desk operations, team leadership, and service recovery.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Hotel Management Short Course equips you with practical tools to manage a smooth, guest-centred operation. Learn to optimise front desk activities, accelerate check-in processes, and organise housekeeping for prompt room preparation. Foster solid daily team routines, address guest concerns assuredly, rectify service problems, and apply basic performance indicators, upselling techniques, and 90-day plans to enhance satisfaction and earnings swiftly.
Elevify advantages
Develop skills
- Guest recovery expertise: sort out complaints quickly with clever, easy-going solutions.
- Efficient check-in setups: create 4–6 step processes that shorten queues and improve feedback.
- Earnings-driven upselling: promote room upgrades and extras straightforwardly without annoying guests.
- Team mentoring practices: conduct brief sessions, daily huddles, and reviews that elevate service.
- Housekeeping organisation: synchronise room conditions, repairs, and swift check-in procedures.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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