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Hotel Course

Hotel Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Hotel Course equips you with hands-on front office skills to handle bookings, check-in, check-out, billing, and payment options with assurance. Learn straightforward scripts for welcoming guests, managing early check-ins, complaints, and noise disturbances, while recording all interactions. Gain expertise in coordinating housekeeping, ensuring room preparedness, service recovery, key performance indicators, standard operating procedures, and daily shift tasks to provide seamless, effective, and dependable guest services.

Elevify advantages

Develop skills

  • Front desk operations: master PMS check-in/out, billing, and room status quickly.
  • Guest communication: use professional scripts to greet, verify, and resolve issues calmly.
  • Service recovery: apply swift solutions, appropriate compensation, and track KPIs.
  • Housekeeping coordination: align room status, turn-down service, and maintenance records.
  • Hotel policies & safety: manage wake-up calls, noise complaints, privacy, and basic security.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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