Car Rental Training
Dive into expert airport car rental operations tailored for travel and tourism sectors. Master essential areas like fleet monitoring, demand forecasting, cleaning processes, risk handling, and customer dispute resolution to maximise revenue, safeguard your brand, and ensure seamless rental services that keep customers coming back.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to manage efficient and profitable car rental operations at bustling airports. You'll master fleet tracking, cleaning and maintenance scheduling, demand prediction, yield optimisation, and smart overbooking to safeguard earnings. Gain expertise in risk mitigation, key performance indicators, and resolving tricky customer situations using proven scripts, de-escalation methods, and recovery techniques for instant application.
Elevify advantages
Develop skills
- Airport fleet oversight: efficiently track, clean, and prepare vehicles during high-demand travel periods.
- Demand prediction: anticipate last-minute bookings and strategically assign cars to boost profitability.
- Yield safeguarding: implement overbooking, upgrades, and incentives while securing revenue streams.
- Risk management: swiftly address safety, service, and staffing challenges in fast-paced airport settings.
- Customer conflict resolution: calm tense situations and convert complaints into lasting customer loyalty.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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