APMR Agent Training
APMR Agent Training enhances your abilities in providing secure mobility aid, handling medical emergencies, and communicating clearly to assist passengers with reduced mobility. It covers coordination with airport teams like airlines and security to ensure respectful, compliant service in all scenarios, preparing you for real-world challenges at busy airports.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills to help passengers with reduced mobility safely and effectively. You will master health and emergency procedures, communicating with passengers who have limited English or are blind, proper wheelchair handling and transfers, managing guide dogs, record-keeping, and working with airlines, security, and medical staff for seamless, rule-compliant travel.
Elevify advantages
Develop skills
- Emergency response for unwell passengers: act swiftly, record details, and liaise with teams.
- Safe mobility and wheelchair support: execute confident transfers and boarding procedures.
- Effective communication with low-vision or low-English passengers: stay clear, composed, and courteous.
- Peak-period triage abilities: rapidly evaluate and prioritise PRM assistance needs.
- Compliance with PRM and service animal regulations: follow IATA, ICAO, and local guidelines.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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