Accommodation Manager Training
This course provides comprehensive training in managing accommodation for 4-star urban hotels. Participants master staff rostering, standard operating procedures, performance metrics, expense management, and resolving guest issues to elevate service standards, increase guest satisfaction, and improve team efficiency in the fast-paced travel and tourism sector. Ideal for aspiring managers seeking practical skills to excel in competitive markets.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with essential tools to manage accommodation properties effectively. You will learn to identify operational problems, create efficient staff rosters, assign clear duties, and establish solid standard procedures for guest arrivals, departures, room cleaning, and handling complaints. Gain expertise in controlling expenses, managing stock and upkeep schedules, meeting regulatory requirements, and tracking key performance indicators to enhance guest experiences and staff productivity confidently.
Elevify advantages
Develop skills
- Diagnose hotel operations: identify root causes swiftly in 4-star city hotels.
- Implement SOPs: ensure quick, uniform check-in, check-out, and room preparation.
- Schedule staff: create efficient, adaptable rosters for reception and cleaning teams.
- Control costs and compliance: oversee supplies, repairs, and 4-star regulations.
- Track performance: apply KPIs, records, and evaluations for ongoing enhancements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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