Head Waiter / Dining Room Manager Course
This course equips you to excel as a Head Waiter or Dining Room Manager. You will learn to script guest journeys, manage allergies and incidents, coordinate teams during peaks, and use performance metrics to elevate service standards, increase table turnover, and heighten guest satisfaction in bars and restaurants across various settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain hands-on skills to assess dining operations, improve seating arrangements, and enhance service flow from guest welcome to goodbye. Master scripting guest interactions, handling allergies and incidents, managing busy periods, and effective team communication. Build strong leadership through defined roles, key performance indicators, and quick training sessions to ensure your team provides swift, safe, and reliable service every shift.
Elevify advantages
Develop skills
- Service assessment: review guest experiences, resolve delays, and speed up table turnover.
- Guest interaction planning: create scripts for greetings, sales boosts, and goodbyes to increase earnings.
- Allergy and incident management: control hazards, record problems, and safeguard the establishment.
- Team direction: instruct staff, allocate areas, and handle high-demand service seamlessly.
- Performance guidance: monitor key indicators, conduct practice runs, and rapidly improve service levels.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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