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Air Headset Course

Air Headset Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Air Headset Course equips you with hands-on skills to set up, handle, and fix modern headsets in tricky voice setups. You'll learn how to pair them using DECT, Bluetooth, softphones, and IP phones, get to grips with codecs and QoS, cut down on interference, and stick to straightforward SOPs for quick fixes. By the end, you'll have standard templates, docs, and policies to ensure calls stay steady, clear, and reliable on a large scale.

Elevify advantages

Develop skills

  • Pro headset pairing: Get the hang of DECT and Bluetooth setup in everyday office spots.
  • VoIP codec tuning: Pick G.711, Opus, G.729 for sharp calls without using too much bandwidth.
  • QoS and RF optimization: Put voice first and cut out noise from Wi-Fi, DECT, and Bluetooth.
  • Fast call-quality troubleshooting: Sort out echo, one-way audio, or no sound in just minutes.
  • Standardized deployments: Use firmware, templates, and SOPs for sites with 150 agents.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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