Air Headset Course
This course provides practical training on configuring, maintaining, and troubleshooting air headsets for professional voice environments, covering wireless technologies, audio optimization, and standardized procedures to ensure reliable communication.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Air Headset Course equips you with hands-on skills to set up, handle, and fix modern headsets in tricky voice setups. You'll learn how to pair them using DECT, Bluetooth, softphones, and IP phones, get to grips with codecs and QoS, cut down on interference, and stick to straightforward SOPs for quick fixes. By the end, you'll have standard templates, docs, and policies to ensure calls stay steady, clear, and reliable on a large scale.
Elevify advantages
Develop skills
- Pro headset pairing: Get the hang of DECT and Bluetooth setup in everyday office spots.
- VoIP codec tuning: Pick G.711, Opus, G.729 for sharp calls without using too much bandwidth.
- QoS and RF optimization: Put voice first and cut out noise from Wi-Fi, DECT, and Bluetooth.
- Fast call-quality troubleshooting: Sort out echo, one-way audio, or no sound in just minutes.
- Standardized deployments: Use firmware, templates, and SOPs for sites with 150 agents.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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