messaging training
Messaging Skills Training equips technology professionals with the ability to produce clear, assured emails and instant messages. It focuses on converting technical details into straightforward language for non-technical leaders, effectively communicating risks, and employing practical templates and checklists to accelerate informed decision-making in the workplace.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to craft clear and confident emails and instant messages that prompt quick, precise replies. You'll master summarising updates, highlighting risks, and simplifying complex information for stakeholders. Gain skills in professional communication, handling conflicts, and using inclusive language, supported by handy templates, checklists, and tools for efficient reports, incident updates, and urgent requests.
Elevify advantages
Develop skills
- Write clear status emails by quickly summarising known facts, unknowns, and next actions.
- Convert complex technical concepts into simple language with executive-level impact statements.
- Utilise professional templates for emails and instant messages covering incidents, access requests, and courteous reminders.
- Select appropriate communication channels and tones, such as formal emails versus brief, polite instant messages.
- Employ concise, inclusive, and culturally sensitive language across all technical communications.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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