Managed services training
Master managed services for German SMBs: design profitable MSP offerings, deliver secure Microsoft 365, build customer success playbooks, and track KPIs to grow recurring revenue and streamline IT operations across sales, service, and support teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Managed Services Training provides a clear, practical path to build and scale a profitable MSP offering for German SMBs. Learn core concepts, legal and compliance basics, and how to design, price, and package Managed Microsoft 365. Master onboarding, runbooks, automation, SLAs, customer success playbooks, and metrics to reduce churn, grow recurring revenue, and deliver reliable, high-value services.
Elevify advantages
Develop skills
- Design MSP offerings: build profitable Microsoft 365 service bundles fast.
- Implement managed Microsoft 365: standardise setup, security, and runbooks.
- Run MSP operations: monitor, automate, and resolve incidents with clear SLAs.
- Drive customer success: cut churn with QBRs, playbooks, and proactive reviews.
- Sell managed services: price, package, and pitch high-margin SMB contracts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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