IT Technician Course
This course provides essential skills for IT technicians to troubleshoot Windows systems, secure small offices, manage help desk operations, repair networks and printers, and deliver remote support.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The IT Technician Course equips you with hands-on skills to diagnose and repair Windows desktops, secure small office setups, and handle help desk tickets effectively. You'll master straightforward processes for troubleshooting, routine maintenance, data backups, and record-keeping, while enhancing your management of networks, file sharing, printers, and remote assistance to provide swift, dependable support and minimise repeated problems.
Elevify advantages
Develop skills
- Windows troubleshooting: resolve sluggish computers, system failures, and faults using reliable tools.
- Small office security: strengthen devices, apply updates, and prevent typical threats.
- Help desk workflows: create tickets, service agreements, and escalation routes that operate efficiently.
- Network and printer repair: fix IP conflicts, file sharing, Wi-Fi connectivity, and printing problems promptly.
- Remote support mastery: provide secure remote desktop and PowerShell assistance in no time.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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