Machine Learning and Deep Learning Course
5/5
This course offers a practical introduction to machine learning and deep learning, focusing on building AI for support ticket resolution. Participants will gain hands-on experience in problem definition, data preparation, text processing with embeddings, model development for classification and answer suggestion, evaluation techniques, A/B testing, fine-tuning, and deploying secure systems with privacy considerations.

5.0 in the evaluation
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Machine Learning and Deep Learning Course provides a quick, hands-on route to developing dependable support ticket AI. You'll learn to define problems, create top-notch datasets, and process text using current embeddings. Gain expertise in classification and answer suggestion models, assessment measures, A/B testing, and fine-tuning. Lastly, incorporate, track, and enhance systems with robust safety, privacy, and risk safeguards.
Elevify advantages
Develop skills
- ML problem framing: convert chaotic support objectives into straightforward ML jobs swiftly.
- Data pipelines: plan, purify, tag, and divide actual support ticket information.
- Text modelling: construct sturdy classifiers using CNN, RNN, and Transformers.
- Answer generation: develop secure, adjusted retrieval-plus-generation processes.
- MLOps for support: roll out, oversee, and upgrade ticket AI in live settings.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

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The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

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