Business Computing Course
This course provides essential skills for IT support in business environments, focusing on communication, ticketing, security, processes, and databases to improve efficiency and service quality.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Business Computing Course equips you with hands-on skills to manage IT support tasks using effective communication lines, organised ticket systems, and straightforward databases. You'll learn to create dependable spreadsheets, implement basic security measures, handle incidents and updates, and track important performance indicators. This brief, targeted programme assists in enhancing service standards, minimising mistakes, and ensuring smooth day-to-day operations.
Elevify advantages
Develop skills
- IT support teamwork: set up communication channels, automate notifications, and maintain coordination.
- Ticket monitoring using spreadsheets: build filters, service level agreements, and foolproof data fields quickly.
- Core IT security: apply multi-factor authentication, principle of least privilege, data backups, and secure access details.
- Operational processes: oversee modifications, escalations, service level agreements, and shift transitions effectively.
- Basic ticket databases: design tables, primary keys, and queries for dependable IT documentation.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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