Social Service Assistant Training
Gain essential skills for social service assistants, including client intake and triage, appointment scheduling, records management, confidentiality protocols, proper documentation, and effective communication. This course prepares you to support social workers efficiently while delivering accurate and empathetic service to clients in busy environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with hands-on skills to handle demanding schedules, arrange appointments, and maintain precise client records. Master effective intake processes, triage methods, documentation protocols, and data protection measures. Enhance your phone, email, and written communication abilities to assist clients smoothly and keep your team organised, compliant, and responsive.
Elevify advantages
Develop skills
- Client intake and triage: collect vital information, evaluate needs quickly, and direct cases promptly.
- Records management: organise, protect, and review client files to ensure full compliance.
- Scheduling support: handle calendars, waiting lists, and reminders for social workers effectively.
- Confidentiality practices: safeguard client information across calls, files, and digital systems.
- Professional communication: craft clear, compassionate messages using everyday English.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course