Administrative Assistance to Individuals Training
Gain essential administrative support skills for social services: evaluate client requirements, clarify benefits using simple terms, fill out forms, organise records, ensure data privacy, and confidently direct individuals through housing, food, health, and income assistance programmes.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with hands-on skills to assist people navigating local welfare schemes, benefits, and health services. Master straightforward communication, trauma-aware approaches, and swift risk checks, all while safeguarding privacy and managing paperwork. Follow clear processes, use digital aids, and apply referral methods to process applications smoothly and aid clients assuredly.
Elevify advantages
Develop skills
- Navigate benefits systems: swiftly connect clients to community support initiatives.
- Communicate rights plainly: employ simple words, prepared scripts, and confirmation techniques.
- Assess client risks promptly: identify shortfalls in shelter, earnings, security, and wellbeing.
- Safeguard client information: enforce privacy rules, permissions, and protected filing.
- Process applications effectively: assist with web forms, file submissions, and time limits.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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