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Quality Management in Archives and Libraries Course

Quality Management in Archives and Libraries Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with skills to evaluate cataloging and user service issues, create effective quality indicators, and establish SMART, measurable goals. You will master practical workflows for detecting errors, gathering feedback, and monitoring services, while developing action plans, managing risks, and ensuring long-term improvements using accessible tools, templates, and training methods.

Elevify advantages

Develop skills

  • Design quality metrics for cataloging and service performance.
  • Write SMART objectives for library quality goals.
  • Implement workflows to detect and fix cataloging errors.
  • Improve user services with standardised scripts and feedback.
  • Plan actions to manage risks and maintain quality gains.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

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Very great course. Lots of rich information.
WiltonCivil Firefighter

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