Intercultural Mediation Course
This course provides essential skills for mediating intercultural conflicts effectively, covering ethics, communication, stakeholder analysis, online management, and process design in diverse settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Intercultural Mediation Course equips you with practical tools to handle tricky cross-cultural disputes with assurance. You'll grasp key ethics, impartiality, and cultural awareness, then put into practice flexible communication methods, stakeholder assessment, and power dynamics mapping. Using real-life scripts, templates, and proven structures, you'll create, guide, and review successful mediation sessions in varied face-to-face, virtual, and mixed environments.
Elevify advantages
Develop skills
- Ethical intercultural mediation: harmonise cultural customs, human rights, and guidelines.
- Adaptive communication tools: rephrase issues, calm tensions, and foster trust across cultures.
- Stakeholder and power mapping: uncover concealed motives in multicultural groups swiftly.
- Online conflict management: manage disputes, preserve dignity, and address open critiques.
- Mediation process design: organise, conduct, and assess brief, impactful intercultural scenarios.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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