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Reception Technique Course

Reception Technique Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with vital front office skills for seamless, professional guest interactions. Master check-in and check-out procedures, manage reservations, process payments, and adhere to privacy protocols. Hone communication abilities, resolve complaints effectively, and recover service lapses, while liaising with housekeeping, maintenance, concierge, and food & beverage teams. Build assurance in handling international visitors, overcoming language hurdles, and fulfilling unique requests via hands-on training sessions.

Elevify advantages

Develop skills

  • Master front desk tasks like check-in, check-out, and payments through realistic practice.
  • Project professional poise with assured greetings and detailed room orientations.
  • Excel in guest interactions via calls, emails, and precise directions.
  • Resolve complaints swiftly using proven de-escalation and recovery methods.
  • Coordinate efficiently with housekeeping, F&B, and maintenance for smooth operations.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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