Medical Receptionist Course
This course provides essential training for medical receptionists, focusing on efficient patient management, communication, and administrative skills to ensure a professional healthcare environment.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Medical Receptionist Course equips you with practical skills to handle calls, book appointments, and ensure smooth patient flow confidently. You'll learn structured phone scripts, basic triage, essential intake procedures, and precise record-keeping while safeguarding privacy. Develop solid communication, conflict management, and professional conduct to manage hectic clinics effectively and provide a composed, well-organised patient experience.
Elevify advantages
Develop skills
- Professional call handling: use scripts to triage, calm situations, and book securely.
- Smart scheduling: create efficient calendars for multiple providers with clear priorities.
- Patient intake mastery: record symptoms, history, insurance, and consent accurately.
- Privacy-aware front desk: safeguard confidentiality while greeting and guiding patients.
- Conflict resolution: log complaints, de-escalate, and know when to refer upwards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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