Medical Office Assistant Course
This course provides essential training for medical office assistants, covering front-desk operations, patient privacy, communication, billing, and electronic health records to support healthcare teams effectively.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Medical Office Assistant Course equips you with practical skills to handle clinic front-desk duties, from booking appointments and registering patients to managing waiting areas and initial phone assessments. You'll learn privacy practices aligned with data protection standards, effective patient interactions, resolving disputes, basic invoicing and insurance procedures, electronic health record processes, and efficient task prioritisation to confidently support demanding healthcare teams with professionalism.
Elevify advantages
Develop skills
- Front-desk clinic workflow: master patient registration, initial assessments, and phone handling in a busy environment.
- Medical privacy compliance: apply data protection rules to calls, records, and reception areas.
- Patient communication: use guidelines to manage disputes, cultural differences, and family caregivers.
- Billing and insurance basics: confirm coverage, clarify fees, and process payments.
- EHR and records: handle data, notes, lab results, and scheduling with precision.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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