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Administrative Receptionist Course

Administrative Receptionist Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain practical skills for front-desk duties in medical and wellness centres through this concise Administrative Receptionist Course. Master courteous greetings, conflict de-escalation techniques, patient privacy protocols, superior telephone manners, call prioritisation, and voicemail management. Hone precise appointment booking, diary oversight, record-keeping, and fee explanations, utilising key software tools, forms, and lists to ensure smooth, organised operations across every shift.

Elevify advantages

Develop skills

  • Front desk professionalism: handle check-ins, uphold privacy, and direct patient movement seamlessly.
  • Phone etiquette expertise: manage critical calls, prioritise effectively, and route them proficiently.
  • Intelligent scheduling: oversee diaries, prevent overlaps, and minimise patient wait times.
  • Precise documentation: record communications, sort files, and facilitate smooth shift transitions.
  • Service and pricing dialogue: clarify offerings, establish limits, and refer issues appropriately.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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